This Privacy Policy covers the information we collect from you when you visit any Change the Balance website, how we use your information and under what circumstances we disclose it. By visiting any Change the Balance website, you accept the practices described in this Privacy Policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis.
Collection of Information
When you use Change the Balance websites, we may receive and collect certain information depending on what you do when you visit.
- Information You Actively Submit to Change the Balance websites:
- When you create a new password-protected Change the Balance website account to complete an order we require that you provide us the following information: your email address, your first and last name and your billing/shipping address. We also request your phone number (though not required) for order related communication if email fails. You will also have to create a password.
- When you complete an order on Change the Balance, we require you to access your password protected account to ensure your information is still current.
- When you submit information through the Contact Us forms on Change the Balance websites, we require your name and email address, and in some cases your street address and phone number.
- When you reply to any email from Change the Balance websites, any personal information you provide may be collected.
- Information Collected via Cookies: Change the Balance websites use a browser feature known as a cookie, which is placed on your computer, to deliver a better and more personalized experience to you. The cookies are stored on your computer’s hard drive and are used by Change the Balance websites to help track your clicks and pass information as you go through the pages within Change the Balance websites. If you turn off cookie placement on your browser, you will not be able to utilize certain functions on Change the Balance websites.
- General Browsing: Change the Balance websites gather navigational, non-personally identifiable information (i.e. domain name, browser type, operating system, service provider, IP address, entry page, exit page and average time on the website). We use this information to monitor the usage of our site, improve our customers’ search and shopping experiences, and to determine aggregate information about our users and usage patterns.
Utilization of Information
We may use the information we collect from you when you visit Change the Balance websites for the following:
- To personalize your site experience and to allow us to deliver the type of content and products in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and “members-only” content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
- We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
Commitment to Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. While we implement the above security measures on Change the Balance websites, you should be aware that 100% security is not always possible.
Disclosure of Information
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties†does not include us. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Modification or Removal of Information
You may modify or remove any of your personally identifiable information by modifying your preferences in the “My Account” section, or by contacting us directly with a request.
Third Party Links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Online Policy Only
This online privacy policy applies only to information collected through Change the Balance websites and not to information collected offline.
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on March 14, 2010.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
- By E-mail: privacy@changethebalance.org
- By Phone: (919) 238-9318
Consent
By using Change the Balance websites, you consent to our privacy policy.